Christmas at Ho-Ho-Hopefield

Our elves are already busy behind the scenes, working their Christmas socks off to make this year’s event more magical than ever. We’ve also listened carefully to feedback from last year—particularly regarding the timings for Santa’s Grotto—and have made changes to help the experience run more smoothly and reduce waiting times for families.

*21st, 22nd & 23rd December are premium dates

Get in the festive spirit with Christmas at Ho-Ho-Hopefield!

With both indoor and outdoor activities, Christmas at Ho-Ho-Hopefield will go ahead come rain, snow or shine—so please dress for the weather!

This is a family event designed for those visiting with children, so please do not make adult-only bookings.

Please note that all bookings are non-refundable and non-transferable.

We can’t wait to welcome you for a wonderfully festive day at Ho-Ho-Hopefield!

⚠️ IMPORTANT: PLEASE READ BEFORE BOOKING — ARRIVAL TIME SLOTS ⚠️

The time slot you select when booking is the time during which you MUST begin your Christmas experience. This is NOT your allocated time to enter Santa’s Grotto.

Once you arrive, children will begin by writing their letter to Santa and spending a short amount of time with Mrs Claus and/or our Christmas Elves. You will then continue through the experience before making your way around to Santa’s Grotto. This means you will meet Santa after your selected arrival time.

Every stage of the event has been carefully planned around the number of families due to arrive within each time slot. The experience will only run smoothly—and waiting times will only remain manageable—if everyone arrives within their booked slot.

If you miss your selected arrival time, we will be unable to place you back into your original slot. Your party will be moved to the back of the queue, and you could face a significant wait before we are able to begin your Christmas experience.

Please check your booking confirmation carefully, plan your journey in advance and allow plenty of time to arrive. We want every family to have the most magical experience possible, and your cooperation with these timings is incredibly important in helping us achieve that.

Here’s what is included:

Letter to Santa

Christmas Trail

Santa's Grotto (with gift)

Christmas Arts & Crafts

Access to Miniature Christmas Village

FREE gingerbread & warm squash (mulled wine and mince pie for the grown ups!)

General admission to the sanctuary

Frequently Asked Questions

Please read through our event FAQs – if you have any more questions feel free to email us.

Do we have to pay for under 2's?

If you would like your little one to take part in the Christmas activities (where suitable) and receive a gift from Santa, you will need to purchase our “Under 2’s (with gift) ticket option.

If they’re too young to participate, then you can select our “Under 2’s (without gift) ticket option which is free.

What happens when we arrive?

Children will begin their experience by writing their letter to Santa before spending a short amount of time with Mrs Claus and/or our Christmas Elves. Families will then continue through the experience before making their way to Santa’s Grotto.

As there are activities to complete before meeting Santa, you will enter the Grotto later than your booked arrival time.

Do we get to meet Santa?

What Christmas experience would be complete without visiting Santa himself?! Your ticket includes access to Santa’s grotto with a gift for each child.

Are we able to see the animals during the event?

Yes, general admission to the sanctuary is included within your admission fee.

What does our timeslot mean?

The time slot selected when booking is the time during which you MUST arrive at the sanctuary, check in and begin your Christmas experience.

Your selected time is NOT the time you will enter Santa’s Grotto.

Can we arrive early?

You are welcome to arrive at the sanctuary to see our animals / use Max’s Café etc. any time from 10am (when we open) however, your Christmas experience will not begin until your selected slot.

Why aren't family tickets available?

Each child needs an individual ticket so that we can collect the correct information for their experience, including their name and age. This helps our elves prepare in advance and ensures Santa has the information he needs to make each child’s visit as magical as possible.

Please select one individual ticket for every member of your party.