Frequently Asked Questions

VISITING THE SANCTUARY

Can we see all the animals when visiting?

Due to us not applying for our zoo license, our “exotic” animals are no longer on public display. You can read our initial statement from 30th January 2023 here.

Do I need to book before visiting?

No, however we do recommend booking your tickets online in advance to get discounted rates and guarantee entry, especially during weekends, school holidays and special events.

What are your opening times?

Opening times vary throughout the year, particularly during our winter closure. Please check the Visitor Information page before travelling to see our latest opening hours.

Where are you located?

We are located in Essex, just outside of Brentwood town centre, with easy access from London and surrounding areas. Full directions can be found on our website.

Is there parking available?

Yes, we have free on-site parking available for visitors. Please be aware, we do not have disabled parking.

Is the sanctuary suitable for children?

Absolutely! We’re a family-friendly destination with plenty of animals to meet, educational talks, and seasonal activities during school holidays.

before you visit

What should I wear?

We recommend comfortable footwear suitable for outdoor walking, especially in wetter months.

How long does a visit usually take?

Most visitors spend around 2 hours exploring the sanctuary, depending on how long you’d like to spend with the animals. On event days, people often stay the whole day as there’s so much to see and do!

What happens if it rains?

We remain open in most weather, so please dress appropriately. Some animals may choose to stay sheltered during heavy rain.

events & experiences

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Do you run animal experiences?

Yes, we run a variety of ethical animal experiences and seasonal events throughout the year where our animals benefit just as much as you do!

Do you host school visits or group trips?

Yes, we welcome educational visits and group bookings. Please contact us for more information.

Can I host a birthday party at the sanctuary?

Unfortunately this isn’t something we offer at present, but we’re hoping to get them re-launched again ASAP!

Do you have special events throughout the year?

Yes, we host a range of amazing events, from our Exotic Animal Weekends where ALL our rescued residents can be seen, to family fun days, and cars & crafts shows!

aNIMALS & WELFARE

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What kind of animals live at the sanctuary?

We care for over 700 rescued animals, including farm animals, birds, reptiles, and small mammals. Many of them have come from difficult backgrounds and now live with us for life.

Can visitors feed the animals?

For the safety and wellbeing of our animals, visitors are not allowed to feed them unless part of a supervised activity.

Can I bring my dog?

Yes, we’re completely dog friendly, and we have puppuccinos and doggy ice cream in Max’s Cafe! All we ask is that they’re well behaved, friendly, and remain on a lead at all times. If any dogs are found to be stressing our animals out, you will be politely asked to leave.

Are the animals always visible?

We do our best to make sure animals are comfortable and have plenty of space. Sometimes they may choose to rest or stay in sheltered areas, especially in bad weather.

accessibilty

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Is the sanctuary accessible?

Much of the sanctuary is accessible (and we are always working to improve this), but as a working sanctuary and rescue centre some paths can be uneven or muddy in wet weather.

Do you have accessible toilets?

Yes. We have accessible toilet facilities available for visitors.

Are wheelchairs and pushchairs allowed?

Yes, both are welcome. Some areas may be more challenging after heavy rain.

Do you have disabled parking?

No, we’re afraid this isn’t something we’re able to offer at present.

food & facilities

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Is there food available on site?

Yes! Max’s Café offers drinks, snacks and food during open periods.

Can we bring a picnic?

Yes, visitors are welcome to bring a picnic and enjoy our outdoor areas, but we do ask that no meat products are brought on site out of respect for our residents, many of whom have been rescued from the meat industry.

Are there toilets on site?

Yes, toilet facilities are available for visitors.

What other activities are available?

We have a children’s play area which is open year-round, and during school holidays and special events, you’ll find a range of funfair rides, inflatables, arts & crafts, and more!

supporting the sanctuary

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Is Hopefield Animal Sanctuary a charity?

Yes, we are a registered charity (1181186) and rely on visitors, donations, and supporters to help us care for our animals.

How can I support the sanctuary?

There are lots of ways to help:

Visit us
Make a donation
Sponsor an animal
Volunteer
Shop in our café or gift shop

Can I donate items?

We accept items such as towels and blankets for our animals, and are always able to accept donations of animal food, fresh fruit & veg, and bread. Please check our social media pages or contact us to see what we currently need.

We also have our Amazon Wishlist which shows the items we’re most in need of.